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FAQ

About our Products

Weald is an online purveyor of quality homeware & lifestyle finds; a curated selection of beautiful items from independent designers.

We value heritage and love items that tell a story and are good for the soul. Our products are carefully sourced from the United Kingdom as well as further afield.

If you would like further information on our makers and their processes, take a look at the 'About the Maker' sections on each product page. If you have any questions regarding our products not answered on our website, please Contact Us.

Placing an Order

We hope that placing an order is a straightforward experience. However if you do require any more information, please Contact Us. Once your order has been placed we will send you a notification via email.

Delivery Information

Orders usually ship within 48 hours. Your item will be sent via a track-able service and should reach you within 2-5 business days if you are in the U.K. Our standard U.K. shipping rate starts at £3.95.

If you are based outside of the U.K the time taken to reach you will depend on the destination. For more information please visit our Delivery Information.

Return & Exchange Policy

Returning or exchanging an item is very simple, please visit our Returns & Exchanges page for more information.

Charity Policy

We think it's important to give something back, so at the end of each year, we will donate a percentage of our profits to a different charity.

We would like you, our customers, to be involved in selecting the charity we donate to at the end of next year.

If you sign up to our newsletter we will be in touch at that time to present you with a range of charitable causes for you to choose from. The most popular cause will receive next year's donation.

Privacy Policy

We take your privacy seriously. We do not require that you register and give us your name and email address unless an order is placed.

When you place an order the personal information you provide will only be used to process and fulfill your order. We will not send you any marketing or promotional emails or mailers unless you agree to it, when registering with the site.

We will not pass on your e-mail address to any other company for marketing purposes. We do not share your details with anyone else when you place an order or sign up for our newsletter.

Environmental Policy

We love our planet and recycle everything we can. We aim where possible to use recycled and recyclable materials when packaging your order.

Copyright Information

All content on this Site is protected under the Copyright, Designs and Patents Act 1988 and is Copyright © Weald Store. All rights are reserved. Reproduction and/or transmission of any content, by any means, without the express permission of the owner is prohibited by law.